Privacy Policy

1. Who We Are

Peaches Nutrition ("we", "us", "our") provides coaching and nutrition services.

For the purposes of UK data protection law, Peaches Nutrition is the Data Controller of the personal data you provide to us.

If you have any questions about this Privacy Policy or how your data is handled, please contact:
📧 jemmathelwell@icloud.com

2. What Information We Collect

We may collect and process the following types of personal data:

Information you provide directly:

  • Full name

  • Email address

  • Phone number

  • Billing and payment details

  • Health, lifestyle and nutrition information (where relevant to services provided)

  • Information submitted via contact forms, questionnaires or consultation forms

Information collected automatically:

  • IP address

  • Device and browser information

  • Website usage data through cookies and analytics tools

3. How We Use Your Information

We use your personal data to:

  • Respond to enquiries and provide information about our services

  • Deliver coaching and nutrition services

  • Process payments and manage bookings

  • Send relevant updates and communications (where you have opted in)

  • Improve our website and client experience

  • Comply with legal and regulatory obligations

Where we process health-related information, this is classified as special category data under UK GDPR and is processed only with your explicit consent.

4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Contractual necessity – to provide services you have requested

  • Consent – for marketing communications and health-related data

  • Legitimate interests – to operate and improve our services

  • Legal obligation – where required by law

You may withdraw your consent at any time by contacting us.

5. How We Store and Protect Your Data

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, misuse, or loss.

Your information may be securely stored using trusted third-party platforms such as email providers, scheduling software, payment processors, and cloud storage systems. We ensure these providers meet UK data protection standards.

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal and accounting requirements.

6. Sharing Your Information

We do not sell, rent or trade your personal data.

We may share your data with:

  • Payment processing providers

  • Booking or scheduling platforms

  • Professional advisers (such as accountants or legal advisers)

  • Regulatory authorities where legally required

All third parties are required to respect the confidentiality and security of your data.

7. International Transfers

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR.

8. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete information

  • Request erasure of your data (where applicable)

  • Restrict or object to processing

  • Request transfer of your data to another provider

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

The ICO can be contacted at:
https://ico.org.uk

To exercise your rights, please email: jemmathelwell@icloud.com

9. Cookies

Peaches Nutrition uses cookies to enhance your browsing experience and analyse website traffic.

You can control or disable cookies through your browser settings. Further information can be provided upon request.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be published on this page, with the effective date clearly stated above.